Feedback received in 2010
Hello Kate,
I'm just sending you this e-mail to tell you how happy I am with my new crutches.
They were delivered today and they are stunning.
I went for a little walk already and they're so comfortable.
I can't wait to show them off
Thank you so much!
Warmest regards,
Isabel 10/12/10
Dear Kate,
Just a quick note to say thank you for the rapid despatch of the ice-spikes, which are proving a very useful attachment to walking-sticks. Good product and excellent service.
Catherine G 03/12/10
Hi Kate
Just a little note of thanks. My crutches arrived this morning and I am thrilled with them, they have style!!
All good wishes
Melanie Cooper
Kate
Thank you for palm pads which arrived Tuesday..brilliant and matching..you really are a star..so many people ask where I got purple and pink crutch..and I tell them of course!!!
A brilliant company run by a clever lady who just makes us needy people smile every day!
sue miller x 07/10/10
Hi Kate
These folding crutches I purchased from you last year are fantastic and much more comfortable to walk with – and more practical! Everyone admires them!
Yours sincerely,
Liz McNee 10/09/10
Kate!!
New purple and pink crutches here and the french elbow strap..very clever and gorgeous colours..thank you! Suspicious partner thought they must be for children..looked too light etc but printed off specifications and he's convinced and impressed!
is it possible to get L/R shaped palm grips to fit at all?...pink or purple would be pushing my luck I imagine??..let me know
Fantastic quick and friendly customer service..read history..a clever woman saw the need for herself and then went on to change peoples' lives!
thank you.
Sue Miller 10/09/10
Dear Kate
My blue crutches have arrived safely, and I am delighted with them.
Ever since I saw a French fellow patient with a pair when I was in hospital, I have been trying to find a shop that sold them - without success. I congratulate you on having the initiative to track them down and stock them (and also on your speedy service).
I wouldn't be surprised if before long I am tempted to order another pair in a different colour.
With kind regards
Jane 08/09/10
Hi Kate
Just a quick note to say how pleased I am with the crutches! So comfortable, and the folding is very convenient.
I have put a link to your site on my blog, in my article about Broken Femur Essentials!
http://dreamsandreality-jj.blogspot.com/2010/09/broken-femur-essentials.html
Kind regards
Jenny 05/09/10
Hi Kate,
I used my single crutch this morning ( I was in my electric wheelchair ) and was thrilled with the whole performance but know I need to practice as when I paid for my food at the butchers I had a little bit juggle but managed and it is surprising how the colour attracted help like bees around the honey-pot!! I have decided to defer my decision on the magnets until I see how I go and may or not get back to you.
I have just written to the O.T. at Disability North at The Dene Centre (she gave me your address) to express my delight with the whole purchasing thing - including your helpful support - and felt your company left the others outstanding both in design and particularly weight of the crutches; what a joy not to come back with extra shoulder girdle pain and it may defer my shoulder replacement!!
I shall be in touch when I get home if I change my mind and once again "Many Thanks", Kate.
Kind Regards,,
Joan 19/08/10
Hi Kate
WOW!!!
I love my crutches!!!
They came Friday, which was absolutely fantastic as I was just being discharged from hospital on the same day and felt like a Princess when I left the ward with my funky pink crutches!!
I am so pleased with them and now wonder why I put up with my boring, grey, soulless NHS ones for so long.
One question I meant to ask was can you get hold of purple ferrules separately, as I'm sure they will wear out?
Kindest Regards
Maxine
xx 19/07/10
Good Evening
Just a quick e-mail to say many thanks for sending my order so quickly.
I am very pleased with the fuschia crutches - are they a new colour.
I can see some of the colours on the website but not all the colours that are available (in the style of crutch I like). Will you be updating the page that depicts the colours available?
I will e-mail you some more photos in due course.
Best Wishes.
Deirdre
Hi Kate,
Just to thank you for your delivery of the crutch which my friend collected from his neighbour this evening, very efficient and will be a great help to me coping with Gatwick Airport on Friday and Saturday.
Many thanks
Peter 23/06/10
Hello Kate!!
Just thought I'd drop you a note to let you know I received my beautiful Pink Crutches this afternoon!! They are gorgeous, so much more lighter than my previous pair of elbow crutches, and no clicking every time I walk!! I am so very pleased to get rid of my NHS looking drab grey pair, and feel these will give me more confidence in myself, letting people know that I accept my crutches as part of me, and therefore I shall make them look pretty and accessorize!!!
Thank you so much for these gorgeous "accessories" I will more than likely be back for more in a different shade!!
Thank you again
Lisa 11/6/10
Hi Kate
My crutches arrived this morning, im so pleased with them.. they even match the colour of my car! (I want that car!!! Kate)
Thanks again.
Claire 11/6/10
Hi,
Thank you so much for all the help you have given me - what a brilliant service you offer. I am delighted with my new folding crutches & am really pleased with the colour choice (they arrived so quickly too). The cuff takes a bit of getting used to - but I'm getting there!!
One tiny niggle from the manufacturers point - the extension piece is not coloured - which as I'm not tall at all only a short piece of grey metal shows - sorry, but I had to mention it.
Now - which colour would I like next....
Thanks again,
Rosemarie 23/5/10
Hi
Many thanks it arrived before I had got out of bed!!! amazing service. Thanks for all the advice and the friendly chatter yesterday.
No more falls for me now.
Thanks again
Best wishes
Chris 14/05/10
Hi Kate
Just thought I'd let you know that my crutches arrived safely this morning as promised and I absolutely love them! Thank you so much for your assistance and it was a pleasure speaking to you yesterday. I wish you all the very best for your business and your future personally.
Kind Regards,
Suzy x 14/05/10
Hi Kate, just wanted to let you know how much I am pleased with my new lilac crutches. I have chronic Rheumatoid Arthritis and have recently had a new hip replacement. which is great. Alas my knees need replacing too. After using the NHS crutches I realised that they helped me to get up and down stairs without having to suffer that awful pain for days after. So I use my new crutches when I am out and about, and I can now return the NHS ones so that someone else can benefit from them. They are a great colour too. Thank you with best wishes
Tina. x 08/05/10
Dear Kate,
Just to say thank you for the excellent service you provided to me yesterday. My lilac crutches (hitherto known as my purple sticks of awesomeness!) arrived today and are fabulous!
You'll no doubt be hearing from my mum in due course who has promised to buy me a pink pair for my birthday in July - she was much in admiration of them
Thanks again Kate
Tracy 17/03/10
Hi Kate,
a huge thank you for once again providing such a prompt and reliable service. My new crutches are brilliant and I'm so pleased with the comfy handles. We have snow again today so will shortly be trying out the Winter Ferrules with the wheel away ice-spikes. I couldn't believe it when the parcel arrived 23 hours after I ordered them!! - How's that for service!!!
Thank you.
Best wishes, Rosie
Rosie 02/02/10
HI CHIC AID! CAN I JUST SAY,I'M ABSOLUTELY THRILLED WITH MY NEW PINK CRUTCHES! I'VE BEEN ON CRUTCHES FOR 3 YEARS AND MY ONLY REGRET IS,THAT I DIDNT BUY THESE MARVELLOUS CRUTCHES SOONER! POSTAGE AND SERVICE WAS EXCELLENT.BUT MOST OF ALL,THE PINK CRUTCHES HAVE BRIGHTENED UP MY LIFE.THANKS SOOO MUCH,GOD BLESS YA! TAKE CARE,FAYE
Faye 18/01/10